:root{--green:#196c4e;--ink:#20322d;--muted:#78867e;--line:#e3e9e2;--bg:#f5f7f3}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px Tahoma,Arial,sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer;background:white;color:var(--ink);border:1px solid var(--line);border-radius:8px;padding:10px 14px}button:hover{filter:brightness(.96)}button:disabled{cursor:not-allowed;opacity:.5}.primary{background:var(--green);color:white;border-color:var(--green)}input,select,textarea{width:100%;padding:11px;border:1px solid #dce4d9;border-radius:8px;background:white;color:var(--ink)}label{display:block;margin:14px 0;line-height:1.7}label input,label select{margin-top:5px}h1{font-size:28px;margin:10px 0}h2{font-size:21px}h3{font-size:15px}p{line-height:1.8}small,.muted{color:var(--muted);line-height:1.8}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #88bb92;outline-offset:2px}[hidden]{display:none!important}.login{min-height:100vh;display:grid;place-items:center;padding:24px}.card{background:white;border:1px solid var(--line);border-radius:15px;padding:28px}.login .card{width:100%;max-width:400px}.login button{width:100%;margin-bottom:16px}.mark{display:inline-grid;place-items:center;width:38px;height:40px;border-radius:12px 12px 12px 3px;background:var(--green);color:white;font-size:24px;font-weight:bold}header{background:white;padding:18px 28px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:20px}.brand{display:flex;align-items:center;gap:10px;font-size:18px}.brand small{display:block;letter-spacing:3px;font-size:9px;font-weight:normal}.top{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.top span{margin-right:10px;font-size:12px}main{max-width:1800px;margin:auto;padding:26px}.heading{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:23px}.heading p{color:var(--muted);margin-bottom:0}.eyebrow{font-size:10px;letter-spacing:2px;color:var(--muted)}.pill{border:1px solid #d7e6cd;background:#eaf2e4;border-radius:20px;padding:8px 13px;white-space:nowrap;font-size:11px}.inbox{display:grid;grid-template-columns:290px minmax(300px,1fr) 260px;background:white;border:1px solid var(--line);border-radius:14px;overflow:hidden;height:calc(100vh - 240px);min-height:540px}aside{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}.filters{padding:15px;display:grid;gap:9px;border-bottom:1px solid var(--line)}.filters input,.filters select{font-size:12px}#cases{overflow:auto}.row{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid #eef1ec;border-radius:0;padding:17px;background:white}.row.selected{background:#edf4e7;box-shadow:inset 3px 0 #649650}.row b{display:block;font-size:13px;margin-bottom:6px}.row span,.row small{display:block;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.row span{margin:7px 0;color:#73816f}article{display:flex;flex-direction:column;min-width:0;min-height:0;background:#fafcf8}.casehead{padding:17px 20px;min-height:80px;background:white;border-bottom:1px solid var(--line);line-height:1.8}.casehead small{display:block}.casehead button{font-size:11px;margin:7px 5px 0 0;padding:7px 10px}.messages{flex:1;overflow:auto;padding:22px;display:flex;flex-direction:column;gap:15px}.message{align-self:flex-start;max-width:85%}.message.out{align-self:flex-end}.bubble{background:white;border:1px solid var(--line);border-radius:0 12px 12px 12px;padding:11px 15px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8}.out .bubble{background:#eaf1df;border-color:#dce7cf;border-radius:12px 0 12px 12px}.message small{font-size:10px;display:block;margin-top:5px}.message a{color:var(--green)}.message .error{color:#b14d3c}.compose{border-top:1px solid var(--line);padding:12px 18px 17px;background:white}.compose p{font-size:11px;color:var(--muted);margin:0 0 8px}.sendbar{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-top:9px}.sendbar small{font-size:10px}.details{padding:19px;border-left:1px solid var(--line);overflow:auto}.details label{font-size:11px}.details p{font-size:11px}.audit{padding:10px 0;border-bottom:1px solid var(--line);font-size:11px;line-height:1.8}.empty{color:var(--muted);margin:auto;text-align:center;line-height:2;font-size:13px;padding:25px}.configgrid{display:grid;grid-template-columns:1fr 1fr;gap:45px}#config{margin-bottom:24px}#channelList{padding:15px;background:var(--bg);border-radius:8px;overflow-wrap:anywhere}#notice{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:#203c2e;color:white;padding:14px 22px;border-radius:10px;z-index:100;max-width:90vw;white-space:pre-wrap;display:none}footer{color:var(--muted);font-size:10px;margin-top:18px;text-align:center}@media(max-width:1150px){.inbox{grid-template-columns:250px minmax(280px,1fr)}.details{grid-column:1/-1;border-left:0;border-top:1px solid var(--line);max-height:300px}.inbox{height:auto;min-height:0}aside,article{height:620px}}@media(max-width:650px){header{padding:15px;align-items:flex-start;flex-direction:column}.brand{font-size:16px}.top{gap:6px}.top button{padding:7px 9px;font-size:11px}main{padding:15px}.heading h1{font-size:23px}.heading p{font-size:11px}.inbox{display:block}aside{height:260px;border-right:0;border-bottom:1px solid var(--line)}article{height:620px}.filters{grid-template-columns:1fr 1fr}.filters input{grid-column:1/-1}.row{padding:11px 15px}.row small{display:none}.details{max-height:none}.configgrid{grid-template-columns:1fr;gap:20px}.card{padding:19px}}

.line-sticker{display:block;max-width:180px;max-height:180px;object-fit:contain}
.tag-chips{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0 12px}.tag-chip,.row .tag-chip{display:inline-flex;align-items:center;gap:6px;border-radius:6px;padding:4px 8px;font-size:12px;line-height:1.5;white-space:normal;overflow-wrap:anywhere;margin:2px;color:#235b3b;background:#e2f2e5}.tag-blue{background:#e2efff!important;color:#245487!important}.tag-purple{background:#eee4ff!important;color:#684395!important}.tag-pink{background:#ffe4f0!important;color:#923759!important}.tag-orange{background:#ffecd7!important;color:#90521d!important}.tag-yellow{background:#fff4c2!important;color:#735c12!important}.tag-red{background:#ffe3e1!important;color:#9b3933!important}.tag-gray{background:#e9edee!important;color:#4f5d60!important}.tag-chip button{padding:0 3px;border:0;background:transparent;color:inherit;border-radius:3px;font-size:17px;line-height:1.2}.row .row-tags{white-space:normal;margin:5px 0}.row-tags:empty{display:none}.row .tag-chip{font-size:10px}#addTag{color:var(--green);font-size:12px;margin-bottom:10px}#tagDialog{width:min(440px,calc(100vw - 30px));max-height:85vh;border:1px solid var(--line);border-radius:14px;padding:22px;color:var(--ink)}#tagDialog::backdrop{background:#16251d66}.tag-dialog-head{display:flex;align-items:center;justify-content:space-between}.tag-dialog-head h2{margin:0 0 16px}.tag-dialog-head button{border:0;font-size:23px}.tag-choice{width:100%;display:flex;align-items:center;justify-content:space-between;margin:6px 0;text-align:left}.tag-choice[aria-pressed=true]{border-color:var(--green);background:#f0f7ed}.tag-choice>span:last-child{font-size:11px}#tagChoices{max-height:240px;overflow:auto;margin:12px 0}#newTagForm{border-top:1px solid var(--line);padding-top:8px}